Veza između osobina ličnosti i zadovoljstva poslom kod medicinskog osoblja: komparativna analiza osobina i profesionalnog zadovoljstva

Pregledni rad 

Marina Kostić

72–78

https://doi.org/10.5937/medrec2502072K

Apstrakt

Zadovoljstvo poslom predstavlja jedan od ključnih indikatora mentalnog zdravlja i profesionalne efikasnosti zaposlenih u zdravstvenom sektoru. Doktori medicine, specijalisti, medicinske sestre i tehničari čine jednu od najčešće analiziranih grupa odnosno uzoraka u naučno-psihološkim istraživanjima o ličnosti, stresu, zadovoljstvu poslom i sagorevanju, jer su često izloženi emocionalnim i radnim pritiscima. S obzirom na visoke zahteve, odgovornost i specifičnu prirodu posla, medicinsko osoblje je izloženo intenzivnim emocionalnim, kognitivnim i interpersonalnim izazovima, zbog čega je  razumevanje faktora koji doprinose zadovoljstvu poslom posebno važno. Cilj ovog preglednog rada jeste da ukaže na  povezanost između osobina ličnosti i profesionalnog zadovoljstva kod zdravstvenih radnika, kroz analizu aktuelnih teorijskih modela, relevantnih naučnih radova i empirijskih nalaza. Posebna pažnja posvećena je individualnim razlikama u crtamа ličnosti i njihovom uticaju na percepciju radnog okruženja, interpersonalne odnose i doživljaj profesionalne svrhe. Analizirani su nalazi koji ukazuju na to da određene osobine, poput emocionalne stabilnosti, savesnosti i otvorenosti ka iskustvu, pozitivno koreliraju sa višim nivoima zadovoljstva poslom, dok osobine poput neuroticizma predstavljaju prediktore profesionalnog nezadovoljstva i sagorevanja. Rad se oslanja na relevantne međunarodne studije sprovedene u različitim kliničkim i bolničkim okruženjima, sa ciljem da se sistematizuju i uporede dominantni obrasci odnosa između ličnosti i subjektivnog profesionalnog blagostanja. U zaključku se razmatraju implikacije za selekciju kadra, razvoj psihološke podrške i osmišljavanje organizacionih intervencija koje mogu doprineti većem stepenu zadovoljstva i očuvanju mentalnog zdravlja medicinskih radnika.

Ključne reči: healthcare professionals, personality traits, job satisfaction, occupational burnout, psychological factors

Ceo tekst

References

  1. Lu H, Zhao Y, While A. Job satisfaction among hospital nurses: A literature review. Int J Nurs Stud 2019;94:21-31.
  2. Shanafelt TD, Noseworthy JH. Executive Leadership and Physician Well-being: Nine Organizational Strategies to Promote Engagement and Reduce Burnout. Mayo Clin Proc 2017;92(1):129-46.
  3. Maslach C, Leiter MP. Understanding the burnout experience: recent research and its implications for psychiatry. World Psychiatry 2016;15(2):103-11.
  4. Judge TA, Heller D, Mount MK. Five-factor model of personality and job satisfaction: a meta-analysis. J Appl Psychol 2002;87(3):530-41.
  5. McCrae RR, Costa PT Jr. A five-factor theory of personality. In: Pervin LA, John OP, editors. Handbook of personality: theory and research. 2nd ed. New York: Guilford Press; 1999. p. 139–53.
  6. Barrick MR, Mount MK, Judge TA. Personality and performance at the beginning of the new millennium: what do we know and where do we go next? Int J Sel Assess 2001;9(1–2):9–30.
  7. Deary IJ, Watson R, Hogston R. A longitudinal cohort study of burnout and attrition in nursing students. J Adv Nurs 2007;60(1):78–89.
  8. Molero Jurado MDM, Martos Martínez Á, Barragán Martín AB, et al. Emotional Intelligence Profiles and Mobbing in Nursing: The Mediating Role of Social Support and Sensitivity to Anxiety. Eur J Investig Health Psychol Educ 2021;11(2):345-57.
  9. Mullola S, Hakulinen C, Gimeno Ruiz de Porras D, et al. Medical specialty choice and well-being at work: Physician’s personality as a moderator. Arch Environ Occup Health 2019;74(3):115-29.
  10. Myhren H, Ekeberg O, Stokland O. Job Satisfaction and Burnout among Intensive Care Unit Nurses and Physicians. Crit Care Res Pract 2013;2013:786176.
  11. Roberts RK, Grubb PL. The consequences of nursing stress and need for integrated solutions. Rehabil Nurs 2014;39(2):62-9.
  12. Burgess L, Irvine F, Wallymahmed A. Personality, stress and coping in intensive care nurses: a descriptive exploratory study. Nurs Crit Care 2010;15(3):129-40.
  13. Kwantes CT, Arbour S, Watanabe S. Contextualizing the relationship between person-job fit and job satisfaction in Japanese and Canadian nurses. Jpn J Adm Sci 2012;25(1):29–43. doi:10.5651/jaas.25.29
  14. Saeed J, Khawaja SM, Qirat N, Zahid QV. Emotional labor and compassion fatigue: A correlational analysis on mental health practitioners. Acad J Psychol Counsel 2024;6(1):89–114.
  15. Li WW, Xie G. Personality and job satisfaction among Chinese health practitioners: The mediating role of professional quality of life. Health Psychol Open 2020;7(2):2055102920965053.
  16. Andrei F, Siegling AB, Aloe AM, Baldaro B, Petrides KV. The Incremental Validity of the Trait Emotional Intelligence Questionnaire (TEIQue): A Systematic Review and Meta-Analysis. J Pers Assess 2016;98(3):261-76.
  17. Richardson JD, Lounsbury JW, Bhaskar T, Gibson LW, Drost AW. Personality traits and career satisfaction of health care professionals. Health Care Manag (Frederick) 2009;28(3):218-26.
  18. Törnroos M, Jokela M, Hakulinen C. The relationship between personality and job satisfaction across occupations. Pers Individ Differ 2019;145:82–8.
  19. Arslanoğlu A, İbrahimoğlu Ö, Mersin S, Ergül S, Yavuz AE. Burnout in healthcare workers: The effect of stress of conscience. J Eval Clin Pract 2025;31(2):e14148.
  20. Sowunmi OA. Job satisfaction, personality traits, and its impact on motivation among mental health workers. S Afr J Psychiatr 2022;28:1801.
  21. Bianchi R. Burnout is more strongly linked to neuroticism than to work-contextualized factors. Psychiatry Res. 2018;270:901-5.
  22. Szczygiel DD, Mikolajczak M. Emotional Intelligence Buffers the Effects of Negative Emotions on Job Burnout in Nursing. Front Psychol 2018;9:2649